FAQ

1) Where do you ship from?
Our orders ship from China. Estimated delivery times vary by item type and carrier.

2) Do you ship to Alaska/Hawaii?
Not at this time. We ship to the contiguous United States only.

3) How can I track my order?
Use our Order Tracking page or your shipping confirmation email.

4) Can I cancel or change my order?
Yes, if it hasn’t shipped yet. See our Cancellation & Order Changes Policy.

5) What if my item arrives damaged?
Contact us within 48 hours with photos/videos so we can help quickly.

6) How do returns work?
See our Return & Refund Policy for eligibility, timelines, and shipping cost rules.